Privacy Policy

1. Information we collect

• Account & delivery: name, mobile number, email, and saved addresses—needed to prepare your fruit order and reach you for fast delivery.
• Orders: items (e.g. fruit SKUs, quantities), totals, payment type, delivery instructions, and messages about your order status or delays.
• Location & logistics: delivery pincode/area to confirm serviceability and ETA within our 20 min–2 hour window where we operate.
• Technical: device/browser data, IP address, and cookies for login, cart, and site security.

2. How we use your information

• Pick, pack, and dispatch fresh fruit orders and coordinate riders or partners.
• Send SMS/app/email updates about order confirmation, ETA, and delivery.
• Prevent fraud and keep our fruit marketplace safe.
• Improve our catalogue, pricing, and seasonal availability.
• Meet legal and tax obligations.

3. Cookies & local storage

We use cookies for sessions, cart, and preferences. Blocking cookies may break login or checkout. We do not use cookies to sell your contact list.

4. Who we share with

We may share limited data with payment gateways, hosting, and delivery partners who help us fulfil fruit orders quickly. We do not sell your personal data to advertisers. Partners must use data only to provide their service.

5. Security

We apply reasonable security measures. No online service is 100% risk-free; please use a strong password for your account.

6. Retention

We keep order and account data as needed for customer support, accounting, and legal retention, then delete or anonymise when appropriate.

7. Your rights

You may request access, correction, or deletion of certain data where applicable law allows. Contact us below. You may also complain to a supervisory authority where relevant.

8. Children

Ordering is intended for adults. We do not knowingly collect data from children under 13 for marketing.

9. Changes

We may update this policy; the “Last updated” date will change. Continued use after notice means you accept the update where the law allows.

10. Contact

Privacy questions: support@freshfruit.com · Contact us